INDENT MACHINE ORDERS

How We Work

Working with the team at Machine & Tool Co Ltd   (  i.e. MATCO )  will provide our business partners with a level of faith that their interests and desired outcomes are all that matters. At any one time we hold in stock a range of machines as can be seen in “New Stock”  or Used Stock ” pages. If we do not have the machine that you are looking for in our inventory we incorporate the following 5 step plan to assist our various overseas colleagues to locate the  most appropriate machine for the job and within defined budget guidelines.

STEP 1:

Extract a detailed overview of our Customer requirements including likely machine requirements / application / budget and time frames.

STEP 2:

If we do not have the machine in New Zealand,  MATCO moves quickly to relay all details to our experienced agents/colleagues  across the western globe to allow them the most amount of time available to assist in the procuring of the listed machines.

STEP 3:

Present short list of available machines to our Customer  for their consideration.  If a suitable machine is  selected and agreed upon,  then a   binding purchase agreement is made between parties.

A cash deposit is required from the Customer, balance of purchase payment plus GST is required at the time of arrival to NZ  destination port

STEP 4:

MATCO work with our highly experienced globally resourced freight forwarding partners to inspect / clean to MAF Biosecurity standards / transport and quarantine every machine, ensuring a smooth and fast transition time through the docking process.

STEP 5:

Delivery of Machine to nearest shipping port to our Customer,  or directly to our client site.

All of these steps will be coordinated in a professional and respectful manner with our clients requirements front of mind at all times.


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